Responsible Gaming
Gaming Should Be Entertainment
At 17 Hataitai Road, we believe that casino gaming should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. While we strive to provide an enjoyable experience, it's important to gamble responsibly and within your means.
Please remember: the house always has a mathematical advantage. Only wager what you can afford to lose.
Age Verification
You must be 18 years of age or older (or the legal gambling age in your jurisdiction in New Zealand) to access our casino services. By using our platform, you confirm that you meet this requirement.
We take underage gambling prevention seriously and implement age verification measures to protect minors.
Warning Signs of Problem Gambling
If you experience any of the following, you may be developing a gambling problem:
- Gambling with money you cannot afford to lose
- Chasing losses by gambling more to recover money
- Hiding or lying about your gambling activities
- Neglecting family, work, or other responsibilities due to gambling
- Feeling anxious or irritable when trying to reduce gambling
- Borrowing money to gamble or pay gambling debts
- Experiencing relationship conflicts because of gambling
- Using gambling to escape from problems or difficult emotions
- Increasing the amount you gamble to achieve the same excitement
- Unsuccessful attempts to cut back or stop gambling
If you recognise any of these signs in yourself or someone else, please seek help immediately.
Self-Help Tools & Responsible Gaming Features
We provide several tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit over a specified period (daily, weekly, or monthly)
- Loss Limits: Restrict the amount you're willing to lose within a set timeframe
- Reality Checks: Receive regular reminders during your gaming session about how long you've been playing
- Session Time Limits: Set a maximum duration for each gaming session
- Self-Exclusion: Temporarily or permanently exclude yourself from our platform if needed
- Account Pause: Take a break from gambling for a specified period
All players are encouraged to use these tools proactively to manage their gaming responsibly.
Support Organizations & Resources
If you or someone you know is struggling with problem gambling, confidential support is available from the following organisations:
New Zealand
- Problem Gambling Foundation (Aotearoa)
Free, confidential support services
Website: www.problemgambling.org.nz - Gambling Helpline (0800 654 655)
24/7 free telephone support
Email: info@gamblinghelpline.co.nz
International Resources
- GamCare (United Kingdom)
www.gamcare.org.uk - GamStop (United Kingdom Self-Exclusion Scheme)
www.gamstop.co.uk - Gambling Help Online (Australia)
www.gamblinghelponline.org.au - Responsible Gambling Council (Canada)
www.responsiblegambling.org - National Council on Problem Gambling (United States)
www.ncpgambling.org
Need Help?
If you believe you have a problem with gambling, please reach out for help today. There is no shame in seeking support—help is available, and recovery is possible.
Contact the Problem Gambling Foundation or Gambling Helpline (0800 654 655) immediately.
You can also speak with a member of our customer support team about self-exclusion options or access to support services.
Our Commitment
17 Hataitai Road is committed to providing a safe and responsible gaming environment. We comply with all relevant New Zealand gambling regulations and actively promote responsible gaming practices. If you have any concerns about your gambling or that of someone else, please don't hesitate to contact us or seek professional help.